Privacy Policy

Last Updated:  October 20, 2026

Chohan Law Professional Corporation ("Chohan Law," "we," "us," or "our") is committed to protecting the privacy of visitors to our website, www.chohanlaw.ca (the "Site"), and of our clients and prospective clients. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), other applicable law, and our professional obligations as lawyers regulated by the Law Society of Ontario, including our duty of confidentiality.

We collect, use, and disclose personal information with your consent, which may be express or implied depending on the circumstances and the sensitivity of the information, or as otherwise permitted or required by law.

1. What Information We Collect

We may collect the following types of personal information:

Information you provide directly:

  • Name, email address, phone number, and mailing address

  • Information submitted through contact forms or intake forms

  • Details you provide about your legal matter when seeking a consultation

  • Email address and preferences if you subscribe to our newsletter

  • Names of other people involved in your matter (for example, opposing parties), so we can check for conflicts of interest

  • If you become a client, identification information required by the Law Society of Ontario, and billing and payment information

  • Any information you voluntarily include in messages to us

Information collected automatically:

  • IP address, browser type, and device information

  • Pages visited, time spent on the Site, and referring website

  • Cookies and similar tracking technologies (see Section 6 below)

Please share only the basic information we need to respond to you and check for conflicts of interest. Read Section 2 below before sending details about your legal matter.

2. A Note on Confidentiality

Submitting information through our contact form or email does not create a lawyer-client relationship and does not guarantee confidentiality. Please do not send sensitive or confidential details about your legal matter until we have formally agreed to represent you. Information you send before we confirm we can act for you may not prevent us from representing another party in the same matter. See our Terms of Use for more information.

3. How We Use Your Information

We use personal information for purposes such as:

  • Responding to inquiries and consultation requests

  • Providing legal services to clients (once a lawyer-client relationship is established)

  • Checking for conflicts of interest and verifying client identity, as required by the Law Society of Ontario

  • Billing, collecting fees, and managing our practice (including insurance, audits, and obtaining professional advice)

  • Sending newsletters or updates, where you have agreed to receive them

  • Improving the Site's content, usability, and performance

  • Complying with legal, regulatory, and professional obligations (e.g., Law Society of Ontario requirements)

  • Detecting, preventing, and addressing fraud, security, or technical issues

We will only use your personal information for the purpose(s) for which it was collected, unless we obtain your consent to use it for another purpose or are required or permitted by law to do so.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers who help us operate our website or manage our practice, such as Mailchimp, Clio, and Squarespace. These providers are contractually required to protect your information and use it only to provide services to us. Some may be located outside Canada (see Section 5).

  • Legal or regulatory authorities, where required by law, court order, or the Law Society of Ontario (for example, during a practice audit or investigation)

  • Professional advisors and insurers (such as LAWPRO), where needed to manage risk or meet our professional obligations

  • A successor firm, if our practice is sold, merged, or transferred, in accordance with Law Society of Ontario requirements

  • Other parties involved in your matter (such as courts, opposing counsel, and experts), but only with your authorization and as necessary to provide legal services

5. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Personal information may be stored on servers located in Canada or, where third-party service providers are used, in other jurisdictions such as the United States, where it may be accessed by courts, law enforcement, and national security authorities under the laws of those jurisdictions.

If a breach of security safeguards involving your personal information creates a real risk of significant harm to you, we will notify you and the Office of the Privacy Commissioner of Canada as required by PIPEDA.

6. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. We use Google Analytics for this purpose. We do not use cookies for advertising. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the Site.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights and Choices

Subject to limited exceptions under PIPEDA, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent for the use of your information (subject to legal or contractual restrictions)

  • Challenge our compliance with this Policy or PIPEDA

  • Unsubscribe from our newsletter at any time using the unsubscribe link in any email

To exercise these rights, please contact us using the information in Section 10 below. We may need to verify your identity before fulfilling certain requests. We will respond within 30 days, as required by PIPEDA. We may withhold some information where permitted by law, for example where it is protected by solicitor-client privilege or would reveal personal information about someone else

9. Retention of Information

We keep personal information only as long as needed for the purposes described in this Policy or as required by law. Client files and financial records are kept for the periods required by the Law Society of Ontario and our records retention policy, generally 15 years after a file is closed. We keep basic contact and conflict-check information for as long as needed to meet our professional obligations. When information is no longer needed, we securely destroy or anonymize it.

10. Contact Us / Privacy Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:

Chohan Law Professional Corporation
Attn: Monica Chohan, Privacy Officer
204-78 George Street
Ottawa, Ontario K1N 5W1 

Email: contact@chohanlaw.ca

If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. If we make material changes to how we use your personal information, we will seek your consent where required. We encourage you to review this Policy periodically.